Returns

Damages, shortages and defects must be reported in writing within 48 hours of receipt of goods. Please keep all original packaging for 5 days after damage is reported. No returns or exchanges will be accepted after the 5 day period. All shipping charges including the original cost of delivery will be the responsibility of the customer should you decide to return or exchange an item.

Refunds are issued in the original payment form and price, less original shipping and handling and return shipping charges.

If for any reason you need to return an item that included free shipping, the refund you receive will be for the item price minus our standard shipping cost. The only exception to this policy is if an item received is defective, in which case it will be replaced at no additional shipping cost.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.




Please contact us with any questions at customerservice@orcadiahomeandgift.com

Thank you for shopping with us.